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Urbantrail.co.uk Privacy Notice
Urbantrail.co.uk knows that you care how information about you is used and shared and we appreciate your trust in us to do that carefully and sensibly. This notice describes the privacy policy of Urbantrail.co.uk. By visiting Urbantrail.co.uk, you are accepting and consenting to the practices described in this Privacy Notice.

Controllers of Personal Information
Any personal information provided to or to be gathered by Urbantrail.co.uk is controlled by Urbantrail.co.uk, PO Box 303, Hertford, SG13 9AT.

Collection and Use of Personal Information About Customers
The information we learn from customers helps us personalise and continually improve your shopping experience at Urbantrail.co.uk. We use the information to handle orders, deliver products and services, process payments, communicate with you about orders, products, services and promotional offers, update our records and services that might be of interest to you. We also use this information to improve our store and platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

Here are the types of information we gather.
- Information you give us: we receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features.
- Automatic information: we receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your Web browser accesses Urbantrail.co.uk. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalised experience at Urbantrail.co.uk if we cannot recognise you, we want you to be aware that these tools exist.
- E-mail communications: to help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Urbantrail.co.uk if your computer supports such capabilities. We also compare our customer list to lists received from other companies in an effort to avoid sending unnecessary messages to our customers.

What About Cookies?
- Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your Web browser to enable our systems to recognise your browser and to provide features such your Shopping Basket.
- If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.
Do Urbantrail.co.uk Share the Information They Receive?
Information about our customers is an important part of our business and we are not in the business of selling it to others. Urbantrail.co.uk do not share the information they receive with any other parties.
How Secure Is Information About Me?
- We work to protect the security of your information during transmission. We use Paypal and they use Secure Sockets Layer (SSL) software, which encrypts information you input.
- We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
- We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personally identifiable customer information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
- It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when you finish using a shared computer.

What Choices Do I Have?
- As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of such Urbantrail.co.uk features.
- If you do not want to receive e-mail or other mail from us just email us via our contact page.

Conditions of Use, Notices and Revisions
If you choose to visit Urbantrail.co.uk, your visit and any dispute over privacy is subject to this Privacy Notice and our Conditions of Use, including limitations on damages and application of the laws of England. If you have any concern about privacy at Urbantrail.co.uk, please e-mail us a thorough description and we will try to resolve the issue for you.

Our business changes constantly and our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our website frequently to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. We stand behind the promises we make, however, and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Information You Give Us
You provide most of such information when you buy, participate in a contest or questionnaire or communicate with customer services. For example, you provide information when you search for a product, place an order through Urbantrail.co.uk, communicate with us by e-mail or otherwise, complete a questionnaire or a contest entry form. As a result of those actions, you might supply us with such information as your name, address and phone number and your credit card information, details of people to whom purchases have been shipped (including address and phone number).

Automatic Information
Examples of the information we collect and analyse include the, e-mail address, password, computer and connection information such as browser type and version, your operating system and platform, purchase history, which we sometimes aggregate with similar information from other customers to create features such as Top Sellers, through and from our website (including date and time), cookie number, products you viewed.

Information from Other Sources
Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily, and credit history information from credit bureaus, which we use to help prevent and detect.

 

 

 
 
 
 
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