Urbantrail.co.uk knows that you care how information about
you is used and shared and we appreciate your trust in us
to do that carefully and sensibly. This notice describes the
you are accepting and consenting to the practices described
in this Privacy Notice.
Controllers of Personal Information
Any personal information provided to or to be gathered by
Urbantrail.co.uk is controlled by Urbantrail.co.uk, PO Box
303, Hertford, SG13 9AT.
Collection and Use of Personal Information
The information we learn from customers helps us personalise
and continually improve your shopping experience at Urbantrail.co.uk.
We use the information to handle orders, deliver products
and services, process payments, communicate with you about
orders, products, services and promotional offers, update
our records and services that might be of interest to you.
We also use this information to improve our store and platform,
prevent or detect fraud or abuses of our website and enable
third parties to carry out technical, logistical or other
functions on our behalf.
Here are the types of information we
- Information you give us: we receive and store any information
you enter on our website or give us in any other way. You
can choose not to provide certain information but then you
might not be able to take advantage of many of our features.
- Automatic information: we receive and store certain types
of information whenever you interact with us. For example,
like many websites, we use "cookies" and we obtain
certain types of information when your Web browser accesses
Urbantrail.co.uk. A number of companies offer utilities
designed to help you visit websites anonymously. Although
we will not be able to provide you with a personalised experience
at Urbantrail.co.uk if we cannot recognise you, we want
you to be aware that these tools exist.
- E-mail communications: to help us make e-mails more useful
and interesting, we often receive a confirmation when you
open e-mail from Urbantrail.co.uk if your computer supports
such capabilities. We also compare our customer list to
lists received from other companies in an effort to avoid
sending unnecessary messages to our customers.
What About Cookies?
- Cookies are alphanumeric identifiers that we transfer
to your computer's hard drive through your Web browser to
enable our systems to recognise your browser and to provide
features such your Shopping Basket.
- If you do leave cookies turned on, be sure to sign off
when you finish using a shared computer.
Do Urbantrail.co.uk Share the Information They Receive?
Information about our customers is an important part of
our business and we are not in the business of selling it
to others. Urbantrail.co.uk do not share the information
they receive with any other parties.
How Secure Is Information About Me?
- We work to protect the security of your information during
transmission. We use Paypal and they use Secure Sockets
Layer (SSL) software, which encrypts information you input.
- We reveal only the last five digits of your credit card
numbers when confirming an order. Of course, we transmit
the entire credit card number to the appropriate credit
card company during order processing.
- We maintain physical, electronic and procedural safeguards
in connection with the collection, storage and disclosure
of personally identifiable customer information. Our security
procedures mean that we may occasionally request proof of
identity before we disclose personal information to you.
- It is important for you to protect against unauthorised
access to your password and to your computer. Be sure to
sign off when you finish using a shared computer.
What Choices Do I Have?
- As discussed above, you can always choose not to provide
information, even though it might be needed to make a purchase
or to take advantage of such Urbantrail.co.uk features.
- If you do not want to receive e-mail or other mail from
us just email us via our contact page.
Conditions of Use, Notices and Revisions
If you choose to visit Urbantrail.co.uk, your visit and
any dispute over privacy is subject to this Privacy Notice
and our Conditions of Use, including limitations on damages
and application of the laws of England. If you have any
concern about privacy at Urbantrail.co.uk, please e-mail
us a thorough description and we will try to resolve the
issue for you.
Our business changes constantly and our
Privacy Notice and the Conditions of Use will change also.
We may e-mail periodic reminders of our notices and conditions,
unless you have instructed us not to, but you should check
our website frequently to see recent changes. Unless stated
otherwise, our current Privacy Notice applies to all information
that we have about you and your account. We stand behind
the promises we make, however, and will never materially
change our policies and practices to make them less protective
of customer information collected in the past without the
consent of affected customers.
Information You Give Us
You provide most of such information when you buy, participate
in a contest or questionnaire or communicate with customer
services. For example, you provide information when you
search for a product, place an order through Urbantrail.co.uk,
communicate with us by e-mail or otherwise, complete a questionnaire
or a contest entry form. As a result of those actions, you
might supply us with such information as your name, address
and phone number and your credit card information, details
of people to whom purchases have been shipped (including
address and phone number).
Examples of the information we collect and analyse include
the, e-mail address, password, computer and connection information
such as browser type and version, your operating system
and platform, purchase history, which we sometimes aggregate
with similar information from other customers to create
features such as Top Sellers, through and from our website
(including date and time), cookie number, products you viewed.
Information from Other Sources
Examples of information we receive from other sources include
updated delivery and address information from our carriers
or other third parties, which we use to correct our records
and deliver your next purchase or communication more easily,
and credit history information from credit bureaus, which
we use to help prevent and detect.